If you still have not received the order after 60 days, we will escalate the problem to our Level 2 support team and refund your payment without asking any questions.
Shipping method and delivery time
Shipping method cost delivery time express
Fast shipping/no tracking number calculated at checkout 4-6 weeks 4px
The order will be processed within 2 days after the order is placed and shipped the day after the processing date.
*Please note that these are only estimated delivery times.
Please make sure that all shipping information is correct. If the information is incorrect and/or missing, we may need to contact you to update the delivery information, which may result in delayed delivery of your order. Customs clearance may also cause delays.
Your local customs may require additional documents and time to clear your package, which may delay the estimated delivery time.
Your order may be delivered to you by the local post office or local courier company. Depending on your region, most orders will be delivered by your local postal service, so the package will be received with your regular mail. If you are not at home at the time of delivery, the postal service may leave a notification card telling you how and where to collect your delivery.
If the package is returned due to incorrect address, incomplete address, or vacancy, no re-sending will be arranged
International shipping restrictions
Currently we do not ship to the following countries:
• Faroe Islands
• Cayman Islands
• United States Virgin Islands
• Northern Mariana Islands
• The British Virgin Islands
• Turks and Caicos Islands
• Solomon Islands
• Falkland Islands
• Marshall Islands
• Reunion
• Bouvet Islands
• Christmas Island
• Cocos (Keeling) Islands
• Island
• Heard Island and McDonald Island
• Norfolk Island
• Saint Martin
• South Georgia and the South Sandwich Islands
• United Arab Emirates
• Israel
• Iraq
• Canary Islands
• Saudi Arabia
• South Africa
order tracking
After the goods you have purchased are shipped, we will immediately send you a shipping confirmation information via email so that you can track the status of the shipment.
Taxes and duties
After the package arrives in the destination country, import taxes, duties and related customs fees may be charged. These fees are determined by the customs of a particular destination.
It is the payee’s responsibility to pay these fees and taxes, and we at Phonebibi do not bear these costs. For more detailed information about charges, please contact your local customs.
Customs regulations
You are responsible for checking whether the local postal regulations have restricted items, because we are not responsible for any items that are not accepted by a specific country/region.
External transaction costs
If your credit card account uses a currency other than the U.S. dollar, you may be charged at an exchange rate different from the exchange rate quoted on our website. You may also need to pay foreign currency transaction fees. These fees are determined by your bank’s pricing and transaction fee policies. We are not responsible for the exchange rate of any fees that your bank or card company may charge you. For more detailed information about foreign transaction fees, please contact your bank.
Our store prices are displayed in your local currency, but are displayed in U.S. dollars when you check out. All transactions will be processed in U.S. dollars via Paypal or Stripe at the checkout page.